Terms of Service
Last updated: April 17, 2026
Welcome to Valoré. These Terms of Service ("Terms") govern your access to and use of the Valoré mobile application and website (collectively, the "Service") operated by Valore LLC ("we," "our," or "us").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
1. Eligibility
You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are under 18, you must have the consent of a parent or legal guardian.
2. Account Registration
To access certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain the security of your password and account.
- Promptly update your information if it changes.
- Accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for an extended period.
3. User Content
The Service allows you to post reviews, ratings, photos, comments, and other content ("User Content"). You retain ownership of your User Content, but by posting it, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your User Content in connection with operating and improving the Service.
You agree that your User Content will not:
- Violate any applicable law or regulation.
- Infringe on the intellectual property rights of others.
- Contain false, misleading, or fraudulent information, including fake or incentivized reviews.
- Include hateful, harassing, defamatory, or threatening material.
- Contain spam, advertising, or unauthorized promotional content.
- Include malicious code, viruses, or harmful data.
We reserve the right to remove any User Content that violates these Terms at our sole discretion.
4. Acceptable Use
When using the Service, you agree not to:
- Use the Service for any illegal or unauthorized purpose.
- Impersonate any person or entity.
- Interfere with or disrupt the Service or its servers.
- Attempt to gain unauthorized access to any part of the Service.
- Scrape, crawl, or use automated means to access the Service without permission.
- Harass, bully, or intimidate other users.
- Create multiple accounts for deceptive purposes.
5. Intellectual Property
The Service and its original content (excluding User Content), features, and functionality are owned by Valore LLC and are protected by copyright, trademark, and other intellectual property laws. Our trademarks, logos, and service marks may not be used without our prior written consent.
6. DMCA and Copyright Policy
Valore LLC respects the intellectual property rights of others and expects users of the Service to do the same. If you believe that content on the Service infringes your copyright, please send a notice containing the following information to our designated agent:
- A description of the copyrighted work you claim has been infringed.
- A description of where the allegedly infringing content is located within the Service.
- Your contact information, including name, address, telephone number, and email address.
- A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.
- Your physical or electronic signature.
Designated Agent:
Email: contact@stayvalore.com
We will respond to valid DMCA notices promptly and reserve the right to remove content alleged to be infringing and to terminate accounts of repeat infringers.
7. Third-Party Services
The Service may contain links to or integrations with third-party websites and services. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms.
8. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or secure. Hotel reviews and ratings reflect the opinions of individual users and do not constitute our endorsement or guarantee of any hotel or service.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Valore LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Service.
Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid us, if any, in the twelve (12) months prior to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Valore LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Service or violation of these Terms.
11. Termination
We may terminate or suspend your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease. You may also delete your account at any time by contacting us.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Texas.
14. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: madison@stayvalore.com