Privacy Policy

Valore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you create an account, use our Service, or contact us, we may collect the following information:

• Account information: Email address, username, display name, and password.
• Profile information: Profile photo, bio, home city, and travel style preferences.
• User-generated content: Hotel reviews, ratings, photos, comments, and saved lists.
• Social information: Your followers, the accounts you follow, and interactions with other users.

Information Collected Automatically

When you use our Service, we may automatically collect certain information, including:

• Device type, operating system, and unique device identifiers.
• Usage data such as features accessed, pages viewed, and actions taken within the app.
• Approximate location data based on your IP address or, with your permission, precise location for map features.
• Log data including IP address, access times, and referring URLs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service.
• To create and manage your account.
• To display your reviews, ratings, and profile to other users.
• To personalize your experience, including your social feed and hotel recommendations.
• To communicate with you about your account, updates, and support requests.
• To analyze usage patterns and improve the Service.
• To detect, prevent, and address technical issues or abuse.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Public content: Reviews, ratings, profile information, and other content you choose to make public are visible to other users of the Service.
• Service providers: We may share information with third-party service providers who assist us in operating the Service (such as hosting, analytics, and authentication services).
• Legal requirements: We may disclose your information if required by law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

We use commercially reasonable security measures to protect your information. Your data is stored on secure servers provided by our hosting partners. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Third-Party Services

Our Service integrates with or relies on the following third-party services:

• Supabase: For authentication, database hosting, and file storage.
• Google Places API: For hotel search and location data. Use of this data is subject to Google's Privacy Policy.
• Apple Maps: For map display on iOS devices, subject to Apple's Privacy Policy.

6. Your Rights and Choices

You have the following rights regarding your information:

• Access and update: You can access and update your profile information through the app settings.
• Delete your account: You may request deletion of your account and associated data by contacting us at madison@stayvalore.com.
• Location permissions: You can enable or disable location services through your device settings.
• Push notifications: You can manage push notification preferences through your device settings.

7. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at madison@stayvalore.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: madison@stayvalore.com